FAQs

  1. What makes Tarrz ensembles unique?
    Each Tarrz ensemble is meticulously handcrafted by skilled karigars using centuries-old Zardozi embroidery techniques on pure fabrics. 

  2. Do you offer customizations or made-to-measure services?
    Yes, we offer customizations. Kindly get in touch with our team via WhatsApp at (+91) ‪90842 76599 or Email us at tarrzofficial@gmail.com for personalized consultations.

  3. How can I place an order for a customized outfit?
    You can place a customization request via WhatsApp at (+91) ‪90842 76599 or Email us at tarrzofficial@gmail.com . Our team will assist you with design options, measurements, and pricing.

  4. What is the delivery timeline for an order?
    All our outfits are custom made and take 6-8 weeks, depending on the intricacy of the work.

  5. Do you ship internationally?
    Yes, we ship worldwide. For international shipping charges and delivery timelines, please connect with our team via WhatsApp at (+91) ‪90842 7659 or Email us at tarrzofficial@gmail.com.

  6. What is your exchange and return policy?
    All our outfits are custom made due to which we do not offer returns or refunds. Kindly refer to our Return & Exchange Policy for details.

  7. How do I care for my Tarrz ensemble?
    We recommend professional dry cleaning only. Kindly wrap your outfit in thick cotton or muslin cloth and store it in moisture free space.

  8. Can I request matching accessories with my outfit?
    Yes, we offer coordinated accessories like embroidered belts, potli, and dupatta with select ensembles. Custom accessory requests can be placed via WhatsApp at (+91) ‪90842 7659 or email at tarrzofficial@gmail.com along with your order.

  9. Where can I view the collection in person?
    We are currently operating online only. However, we do take up private appointments for Bridal ensembles.

  10. How do I stay updated on new launches and exhibitions?
    Follow us on Instagram @tarrzofficial for updates on new collections, trunk shows, and exclusive previews.